Advance Payments

Enter Payments

You can add an unlimited number of prepayments for each reservation, depending on your payment terms. To do so, click “Add Prepayment” at the bottom of the respective reservation.

A new page will open where you can enter the prepayment amount, the payment method used, and an optional note.

If the desired payment method is not yet available, click the "Manage" link on the right to add the payment method to the selection.

You can save the last few digits of a credit card or bank account used to make it easier to match the payment to the reservation later. After saving, you will automatically return to the reservation.

Change Advance Payment

You can change advance payments that have already been entered by clicking on the respective advance payment in the reservation.

Please note that for existing prepayments, only the payment method and the note can be changed. For example, if you entered an incorrect amount, you must cancel the prepayment for security reasons and re-enter it.

Cancel Prepayment

Click on the desired prepayment and scroll all the way to the bottom. There, select the "Cancel Prepayment" option.

Please note that only payments that have not yet been used in invoices can be canceled.